Telecaller Executive

Techdome

Hyderabad | Freshers - 1+ Years Experience

About the Role

Techdome is looking for a motivated and customer-focused Telecaller Executive to support lead generation, customer engagement, and customer communication activities. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to build relationships with prospective customers through effective telephonic interactions. This role offers an excellent opportunity to start and grow a career in sales, customer engagement, and business development.

Key Responsibilities

- - Make outbound calls to prospective customers and follow up on inbound inquiries.
- Generate and qualify leads through effective customer interactions.
- Follow up on leads generated through marketing campaigns, website inquiries, referrals, and other channels.
- Explain Techdome's products and services to prospective customers.
- Handle customer inquiries professionally and provide accurate information.
- Maintain regular follow-ups with prospects to improve conversion rates.
- Build and maintain positive customer relationships.
- Update and maintain customer records, call logs, and lead information in CRM systems.
- Coordinate with internal teams to ensure a smooth customer experience.
- Meet daily, weekly, and monthly calling and lead-generation targets.

Required Skills

- - Excellent verbal communication skills.
- Strong interpersonal and customer-handling abilities.




- Valuable persuasion and follow-up skills.
- Confidence in interacting with customers over phone calls.
- Basic computer skills and familiarity with Microsoft Excel or Google Sheets.
- Strong organizational and time-management skills.
- Positive attitude and willingness to learn.

Preferred Qualifications

- - Freshers are welcome to apply.
- 1+ year of experience in telecalling, telesales, customer support, lead generation, or sales is an advantage.
- Familiarity with CRM tools is a plus.
- Experience in a target-driven environment is preferred.

Why Join Techdome? ✅ Gain exposure to AI-powered customer engagement and productivity tools.

✅ High ownership and accelerated career growth opportunities.

✅ Learn CRM, lead management, and customer communication best practices.

✅ Work in a fast-paced, innovation-driven environment.

✅ Opportunity to grow into Sales, Business Development, and Customer Success roles.

About Techdome

Founded in 2020, Techdome helps startups and enterprises adopt modern AI, cloud, and cybersecurity solutions while building the next generation of technology ecosystems.

Our Hiring Process

Step 1: JIA Interview

Complete your interview on JustInterview.ai (JIA), Techdome's AI-powered interview platform.

Step 2: Discussion with the Hiring Team

Candidates shortlisted through JIA will be invited for a discussion to assess communication skills, customer engagement abilities, and overall role fit.

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