Company Description Dream Inc is a forward-thinking financial services company focused on simplifying the loan process for individuals and businesses across India. The organization offers fast, transparent, and tailored loan solutions for startups, established enterprises, and individuals seeking personal or home loans.

Dream

Inc is committed to empowering clients’ goals with quick, reliable, and stress-free financial support. With minimal documentation, no hidden charges, and flexible EMI options, the company positions itself as a trusted partner for sustainable financial growth. Team members join a customer-centric workplace that values clarity, integrity, and long-term relationships.

Role Description This is a full-time, on-site Telecaller role based in Kirti Nagar. The Telecaller will handle outbound and inbound calls to prospective and existing customers, provide information about loan products, and clarify eligibility, documentation, and repayment terms. The role includes following up on leads, maintaining call records, and updating customer details in internal systems.

The Telecaller will support the sales and operations teams by scheduling appointments, coordinating with field staff, and assisting in basic application processing.



Daily responsibilities also involve addressing customer queries, escalating complex issues when needed, and adhering to company communication standards and compliance guidelines.

Qualifications

- Candidates should possess strong verbal communication skills, clear telephone etiquette, and active listening abilities.
- Candidates should possess customer service and relationship-building skills, with a focus on empathy, patience, and problem-solving.
- Candidates should possess basic sales and persuasion skills, including the ability to explain loan products and encourage completion of applications.
- Candidates should possess data entry and record-keeping skills, along with comfort using CRM or call management software.
- Candidates should possess time management and organizational skills to handle high call volumes and follow up on leads efficiently.
- Fluency in English and relevant regional languages, preferably Hindi and Punjabi, is highly beneficial.
- Prior experience in telecalling, customer support, or banking/financial services is an advantage but not mandatory.
- Ability to work on-site in Kirti Nagar

📌 Telecaller (Delhi)
🏢 Dream
📍 Delhi