29 Aug
|
Star Fertility
|
Hyderabad
29 Aug
Star Fertility
Hyderabad
- Job DescriptionSales Executive / Tele Sales Executive
- Industry Focus: Healthcare & Credit Card Sales
- Role Overview :
- We are looking for a target-oriented Sales Executive / Tele Sales Executive with strong communication and
- customer-handling skills. The role will focus primarily on healthcare sales and credit card sales, including lead generation, customer engagement, follow-ups, product explanation, objection handling, and conversion of
- prospects into appointments, enquiries, applications, or sales.
Key Responsibilities
- Handle outbound and inbound calls to generate leads and convert prospects into healthcare enquiries, appointments, services, and sales.
- Explain healthcare products/services, benefits, pricing, offers, eligibility, and process clearly and accurately to customers.
- Understand customer requirements and recommend suitable healthcare services or products based on the customer's needs.
- Generate and manage leads for healthcare services through outbound calling, follow-ups, referrals, campaigns, and assigned databases.
- Handle credit card sales by explaining card features, benefits, eligibility, fees/charges, offers, rewards, and application procedures.
- Identify customer requirements and recommend suitable credit card products based on eligibility and customer needs.
- Achieve daily, weekly, and monthly sales targets for healthcare services and credit card acquisition.
- Follow up regularly with leads, interested customers, healthcare enquiries, and credit card prospects to maximize conversion.
- Handle customer queries, concerns, and objections professionally and provide accurate information.
- Convert leads into appointments, enquiries, healthcare service bookings, credit card applications, approvals, or successful sales as applicable.
- Coordinate with Sales, Operations, Healthcare, Banking/Partner,
and other internal teams for lead closure and customer requirements.
- Maintain accurate records of calls, leads, follow-ups, appointments, applications, conversions, and sales in
CRM/HRMS or other assigned systems.
- Prepare and share daily and weekly calling, lead, conversion, and sales reports.
- Ensure high call quality, professional communication, ethical selling practices, and compliance with company and industry standards.
- Maintain confidentiality and handle customer information responsibly, particularly healthcare and financial/customer data.
- Participate in product training, sales coaching, refresher sessions, and performance improvement programs.
- Maintain punctuality, professionalism, discipline, and adherence to company policies and procedures.
- Preferred Sales Experience Candidates with experience in healthcare sales, hospital/clinic/diagnostic centre sales, healthcare telecalling, medical service sales, insurance/financial services, or credit card sales will be preferred.
- Experience in lead generation, outbound calling, customer acquisition, appointment conversion, or target-based telesales is an advantage.
- Key Skills
- Excellent verbal communication and convincing skills
- Healthcare sales and customer engagement skills
- Credit card / financial product sales knowledge
- Sales, negotiation, and objection-handling skills
- Lead generation and strong follow-up skills
- Target-oriented and result-driven approach
- Customer handling and interpersonal skills
- Basic computer, CRM, and data-entry knowledge
- Ability to explain products/services clearly
- Ability to work under pressure and consistently achieve targets
- Skilled attitude and strong team coordination
- Preferred Candidate Profile Candidates with 2-3 years of relevant sales or tele-sales experience are preferred.
Experience specifically in healthcare sales and/or credit card sales with B2C sales will be an added advantage.
📌 Tele Sales Executive (Hyderabad)
🏢 Star Fertility
📍 Hyderabad