Job title: Senior Technical Support Executive – Voice + Chat | Blended Upselling

Experience: Minimum 1 Year (Experience on Paper Mandatory)

Education: Graduate

Process: Voice + Chat | Blended Upselling

Key Responsibilities

- Handle customer queries through Voice & Chat.
- Provide technical support and effective resolutions.
- Identify upselling opportunities and achieve sales targets.
- Maintain excellent customer experience and communication standards.

Requirements

- Graduation is mandatory.
- Minimum 1 year relevant experience on paper is mandatory.
- Excellent English communication skills.
- Strong technical troubleshooting and customer-handling skills.
- Comfortable with blended Voice + Chat and upselling.

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Pay: ₹33,758.79 - ₹47,538.30 per month

Advantages

- Work from home

Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:
- Bachelor's (Required)

Experience:
- Technical support: 1 year (Required)

Work Location: In person

📌 Technical Support Executive (Tech CS) (Gurugram)
🏢 NCR
📍 Gurugram