Company Description SolarSquare is India’s fastest-growing residential solar company, focused on making rooftop solar simple, reliable, and worry-free for homeowners. Ranked the No. 1 home solar company on the National Solar Portal, SolarSquare delivers end-to-end solutions from system design to installation and ongoing management.

The company’s expert teams ensure that each solar project is tailored to customer needs and built for long-term performance. SolarSquare enables homeowners to switch to clean energy with confidence, emphasizing quality, safety, and dependable service.

Role Description This is a full-time, in office role for a Technical Support Engineer – Solar Operations and Maintenance based in Pune City. The role involves providing technical support for residential rooftop solar installations, including diagnosing system issues, performing routine maintenance, and coordinating corrective actions to maximize system uptime and performance.

The Technical Support

Engineer will monitor solar plant performance, respond to customer service requests, and work closely with field technicians to resolve hardware, software, and connectivity problems. The role also includes maintaining documentation of service activities, preparing technical reports, and sharing feedback with design and installation teams to improve future projects. The engineer will engage with customers in a professional manner, ensuring clear communication,



timely resolution of issues, and adherence to safety and quality standards.

Qualifications

- Strong knowledge of solar PV systems, including inverters, modules, mounting structures, and electrical balance-of-system components.
- Hands-on experience in operations and maintenance of rooftop solar plants, including troubleshooting, preventive maintenance, and performance optimization.
- Ability to read and interpret single-line diagrams, wiring layouts, and technical manuals for solar and electrical equipment.
- Proficiency in using monitoring platforms, data loggers, and basic diagnostic tools to identify and resolve system faults.
- Solid understanding of electrical safety practices, applicable codes and standards, and on-site risk assessment procedures.
- Effective communication skills to interact with customers, coordinate with internal teams, and document technical findings clearly.
- Strong problem-solving, time management, and organizational skills, with the ability to manage multiple service requests.
- Bachelor’s degree or diploma in Electrical Engineering, Renewable Energy, or a related technical field, or equivalent practical experience.
- Prior experience in solar industry technical support, field service, or commissioning is highly beneficial.
- Willingness to work on-site at customer locations in Pune City and nearby areas, and to travel locally as required.

📌 Technical Support Engineer – Solar Operations And Maintenance (Pune)
🏢 SolarSquare
📍 Pune