29 Aug
|
JobCrexa
|
Bengaluru
29 Aug
JobCrexa
Bengaluru
We are hiring for TOP MNC for Technical Account Manager(TAM)- Supply-chain/Where-house/Logistic domain.
Location - Bangalore
Experience - 4 - 10 Years
Salary- Max 15- 18LPALPA
Notice Period - Immediate - 15Days max.
Shift - Flexible to work in shifts (3PM: 12AM & 5PM - 2AM Both)
Please Note- Need to be flexible work from office all 5 Days.
Cab- Yes
Qualification- Graduate and postgraduate
Skills Required
- 3+ years in client-facing roles (e.g., delivery or Enterprise Product/Application Support)
- Must have experience in Java/JavaScript
- Familiarity with technologies such as SQL and JSON is a plus.
- Strong communication and interpersonal skills.
- Strong understanding of SaaS technology and deployment methodologies.
- Excellent organizational skills and attention to detail.
- Ability to adapt to client environments and work cultures.
- Empathetic, patient, and solution-oriented mindset.
- Ability to manage multiple tasks in a fast-paced environment.
- User Onboarding:
- Guide current users through the onboarding process, ensuring a smooth transition.
- Coordinate account setup and configuration, providing initial support and resources.
- User Adoption:
- Engage with clients to proactively drive product adoption through tailored strategies,
resources, and best practices.
- Training Coordination:
- Plan, schedule, and deliver training sessions for users, both in-person and virtually.
- Create and maintain training materials, ensuring they are up-to-date and accessible for
clients.
- Support Coordination:
- Serve as the primary point of contact for client inquiries, providing timely and accurate
responses.
- Serve as the primary technical contact for assigned clients, performing routine
maintenance and troubleshooting.
- Collaborate with internal support teams to resolve user issues and escalate complex
inquiries as necessary
- Documentation and Reporting: o Maintain detailed records of client interactions and support requests. o Prepare reports on user engagement, feedback, and training effectiveness for management review.
Interested candidates please share resume on below details
Share CV On
Call to: Amzad Ali -
📌 Technical Account Manager(TAM)-Supply chain/WMS/Logistic domain | 4- 10 Years | Night shift | Bangalore | Immediate joiner (Bengaluru)
🏢 JobCrexa
📍 Bengaluru