Urgent Hiring For Team Leader(Voice sales process)

Day Shifts

6 days working

Salary 25000-38000 Inhand

Contact HR - Anand -(phone hidden) // Priyanka -(phone hidden)

Location - Kolkata Salt-lake Sector -5

- Lead a team of associates for a leading life insurance in India, ensuring high-quality service delivery and adherence to insurance regulatory standards.
- Increase quality of work by targeted coaching and process improvements.
- Maintained an average shrinkage rate, optimizing team productivity and resource utilization.
- Boosted business conversion rates by implementing strategic initiatives and enhancing team performance.
- Monitored team performance, provided coaching, and implemented strategies to improve productivity and client satisfaction.
- Coordinated with management to align team objectives with organizational goals, driving operational efficiency.
- Conducted training sessions to enhance team skills and adapt to recent processes and technologies.
- Resolved escalated customer issues with a focus on analytical problem-solving and effective communication.

📌 Team Lead (Kolkata)
🏢 globiva
📍 Kolkata