Role Overview

Drop X Logistics is looking for an Amazon EDSP experienced Team lead to manage end-to-end last-mile operations at Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all Drop X stations.

Key Requirement (Non-Negotiable)

Prior experience working in Amazon Last Mile EDSP Operations is mandatory.

The candidate must have previous experience:

- Managing Amazon EDSP (Delivery Service Partner) operations

Candidates without Amazon last-mile operations experience will not be considered.

Key Responsibilities

- Own end-to-end last-mile operations across Drop X Perumbavoor station
- Drive station performance against key operational metrics and client SLAs.
- Manage and improve delivery performance, productivity, and cost efficiency.
- Lead station support executives & delivery associates under the assigned shift
- Execute standard operating processes across station




- Identify operational gaps and drive continuous improvement initiatives.
- Ensure compliance with Amazon operational requirements and processes.
- Manage manpower planning, productivity, and resource optimization.
- Handle operational escalations and ensure timely resolution.
- Work closely with business and client teams to achieve growth and service objectives.

Candidate Requirements

- Mandatory: Previous experience in Amazon last-mile EDSP operations
- 2+ years of experience in last-mile logistics
- Robust understanding of Amazon delivery station operations and processes.
- Proven ability to lead large teams
- Strong analytical, problem-solving, and execution skills.
- Experience in cost optimization and operational improvement.
- Willingness to travel extensively across operational locations.

📌 Team Lead (Kochi)
🏢 DROPX LOGISTICS
📍 Kochi