Role Overview
We are looking for a Hindi-speaking Travel Sales & Operations Executive to manage customer enquiries, sell South India tour packages, prepare quotations, coordinate bookings and provide end-to-end travel assistance to customers.
The role involves customer communication, travel sales, follow-ups and booking coordination across hotels, transportation and ticketing services.

Key Responsibilities
Handle customer enquiries through phone, WhatsApp and other communication channels.
Understand customer requirements, travel dates, destinations, group size and budget.
Recommend suitable South India tour packages and customized itineraries.
Prepare and share professional quotations based on customer requirements.
Follow up with enquiries, clarify queries and convert genuine enquiries into confirmed bookings.
Coordinate with the operations team to ensure accurate execution of confirmed trips.
Coordinate with hotels for availability, rates, reservations and booking confirmations.
Handle bus, train and flight ticket bookings as required.




Coordinate taxi and other transportation requirements for customers.
Maintain clear records of enquiries, quotations, follow-ups and confirmed bookings.
Build and maintain positive working relationships with hotels, transport providers and other travel partners.
Ensure customers receive timely and accurate information throughout the booking process.

Requirements
Hindi speaking is mandatory.
Good communication skills in Hindi and English.
Previous experience in travel, tourism, hotel, ticketing, sales or customer service is preferred.
Good understanding of customer handling and follow-up.
Strong communication, coordination and negotiation skills.
Basic computer knowledge with ability to use WhatsApp, email and online booking platforms.
Ability to prepare quotations accurately and manage multiple enquiries.
Positive attitude, willingness to learn and strong attention to detail.

Ideal Candidate
We are looking for someone who can underst

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