Role Description The Hospitality Customer Support Intern will work full time in office at VINR’s location in Delhi, India. This role involves assisting customers in person and through digital channels, responding to inquiries about products, orders, and services, and ensuring a welcoming, hospitality-led experience. The intern will help manage customer interactions at events or retail touchpoints, guide guests through product offerings, and support food and beverage arrangements during brand activations as needed. Day-to-day tasks include resolving basic customer issues, escalating complex concerns, maintaining service records, and collaborating with the customer support and marketing teams to improve overall guest satisfaction. The role is designed to provide hands-on experience in hospitality-focused customer service within a fast-growing skincare brand.
Qualifications
Strong customer-facing abilities,
including Customer Service and Hospitality skills.
Effective interpersonal and Communication skills to engage with diverse guests and customers.
Knowledge or experience in Food & Beverage and Hospitality Service for events and in-person activations.
Interest in skincare, beauty, or consumer products, with a willingness to learn about VINR’s offerings.
Ability to work on-site in Delhi, India, manage multiple tasks, and maintain a professional, respectful demeanor.
Currently pursuing or recently completed studies in hospitality, business, communications, or a related field is preferred.
Basic computer literacy and comfort using email, chat tools, and customer support platforms.
Stipend upto 10,000 per month
📌 Hospitality Customer Support Intern (India)
🏢 Vinr
📍 India