Chief Operating Officer
Role: Chief Operating Officer Reports To: CEO Location: Mumbai
About
is a global digital growth agency helping enterprise brands win visibility and revenue through SEO, Content, Performance Marketing, and AI-driven discovery. With a 130+ member team servicing clients across India, North America, Middle East and APAC, and 100+ industry awards to our name, we are shaping the future of digital growth.
Role Overview
We are looking for a Chief Operating Officer to own end-to-end operations in India, acting as the CEO's primary proxy for delivery excellence, organizational efficiency, and strategic execution. This role is central to ensuring seamless execution of business priorities, driving measurable client outcomes, and scaling operational infrastructure as we expand globally.
The COO will have direct oversight of Delivery, Operations, Marketing, and Finance functions in India, acting as the primary leadership anchor for the organization while the CEO focuses on global expansion.
The COO will ensure that our integrated capabilities — across organic, performance,



and AI-led growth — are delivered with consistency, quality, and measurable business impact across all client engagements.
Key Responsibilities
Translate Business priorities into transparent execution plans and OKRs across all functions
Co-own the company’s business performance and P&L; with the CEO.
Lead the operational execution of the Annual Operating Plan (AOP).
Own end-to-end delivery excellence across client engagements, working closely with delivery leaders
Ensure strong alignment across SEO, Content, Performance, and AI-driven growth initiatives
Ensure alignment between sales commitments and delivery capabilities
Drive operational excellence, productivity improvement, and margin governance across a 130-plus member team
Act as executive sponsor for key clients — driving strategy reviews, QBRs, managing escalations, owning CSAT and client retention
Lead cross-functional initiatives across

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