Role Overview

- We are seeking a skilled and experienced Citrix Administrator responsible for the installation, configuration, maintenance, and troubleshooting of Citrix environments. The role requires strong expertise in Citrix XenApp/XenDesktop environments, Windows Server infrastructure, and associated technologies to ensure optimal performance, availability, and security of virtualized application and desktop services.

- The ideal candidate will bring strong analytical and problem-solving capabilities, along with hands-on experience in managing enterprise-scale Citrix deployments.

Key Responsibilities 2.1 Citrix Workplace Management

- Administer and support Citrix XenApp (versions 7.0 and 7.18) and Citrix MCS (Machine Creation Services) environments.

- Manage and maintain Citrix StoreFront, Delivery Controllers, and Director.

- Oversee application publishing and user access configurations.

- Monitor Citrix infrastructure for performance, availability, and capacity.

2.2 Infrastructure &

- System Support

- Manage Windows Server environments (2008, 2012, 2016, 2019).

- Support Active Directory, including Group Policy configuration and implementation.





- Maintain and troubleshoot Microsoft App-V environments.

- Administer Citrix Netscaler Gateway for secure remote access.

2.3 Performance &

- Monitoring

- Monitor system performance and implement optimization strategies.

- Analyze system logs and proactively identify anomalies or recurring issues.

- Manage load evaluators, performance tuning, and resource allocation.

2.4 Incident &

- Problem Management

- Troubleshoot complex issues related to:

- Citrix XenApp/XenDesktop

- Netscaler Gateway

- App-V and application delivery

- Investigate root causes and implement long-term fixes.

2.5 Security &

- Access Management

- Ensure secure configuration of Citrix environments.

- Manage ICA/RDP protocols and user session security.

- Support licensing and compliance for Citrix and Terminal Servers.

2.6 Automation &

- Tools

- Utilize Citrix commands and administrative tools for system management.

- Develop or use scripts for automation and operational efficiency (where applicable).

- Work with Windows Resource Kit tools and SQL Server for reporting and troubleshooting.

📌 Systems Integration Senior Analyst (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru