We are currently seeking a Systems Engineering Specialist - Endpoint Management-MDM Analyst to join our team in Bangalore, KarnAtaka (IN-KA), India (IN).

Role Overview

This role provides advanced operational support and implementation capability for MDM and Endpoint environments, with responsibility for L2/L3 support and project execution.

Key Responsibilities

- MDM Endpoint Management
- Support Mobile Device Management (MDM) and Endpoint services using Microsoft Intune and other UEM tools.
- Manage and support devices across iOS, Android, Windows, and macOS platforms.
- Support MEM, MAM, MCM policies, device enrollment, compliance, and security configurations.

- Operations Support

- Provide L1/L2/L3 support based on role scope for endpoint and mobility services.
- Troubleshoot device, application, and policy-related issues.
- Follow ITIL-based incident, problem, and change management processes.





- Implementation Projects

- Support endpoint deployments, upgrades, and onboarding activities.
- Execute tasks related to Windows 10/11 upgrades, Autopilot, and device lifecycle management.
- Assist with automation, documentation, and reporting activities.

- Collaboration Documentation

- Work closely with team members and cross-functional teams.
- Maintain accurate documentation, SOPs, and knowledge articles.
- Provide regular updates and communicate effectively with stakeholders.

Required Skills

- Microsoft Intune / Endpoint Manager
- Airwatch
- Windows 10/11
- iOS
- Android
- macOS
- Basic PowerShell scripting
- Understanding of ITIL processes
- Solid communication skills

📌 Systems Engineering Specialist - Endpoint Management-MDM Analyst (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru