We are looking for a Field IT Support Engineer who can visit client locations, troubleshoot IT problems, and provide on-site technical support. The candidate should be comfortable travelling to different client locations and handling hardware, software, networking, and computer-related issues.

Key Responsibilities

- Visit client offices and provide on-site IT support.
- Diagnose and fix desktop, laptop, printer, and peripheral issues.
- Install and configure Windows, software, drivers, and applications.
- Troubleshoot LAN, Wi-Fi, router, switch, and basic networking issues.
- Handle hardware troubleshooting, RAM/SSD replacement and upgrades.
- Troubleshoot Microsoft Office, Outlook, email, and Windows issues.
- Perform preventive maintenance and regular IT health checks.
- Assist with server, NAS, backup and networking troubleshooting when required.
- Maintain proper records of service calls and work performed.
- Communicate professionally with clients and explain technical issues clearly.




- Escalate complex issues to the senior technical team when required.

Skills Required
- Basic to good knowledge of Windows 10/11.
- Good hardware troubleshooting knowledge.
- Basic networking knowledge: IP address, DNS, DHCP, LAN, Wi-Fi, routers and switches.
- Knowledge of printer installation and troubleshooting.
- Knowledge of Microsoft Office and Outlook.
- Ability to install Windows and required software.
- Good communication and customer-handling skills.
- Willingness to travel to client locations across Bangalore.

Experience 0–2 years experience in IT support / desktop support / field support preferred.

Freshers with positive practical IT knowledge can also apply.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Education

- Secondary(10th Pass) (Preferred)

Experience:
- total work: 1 year (Preferred)

Work Location: In person

📌 System Administrator (Bengaluru)
🏢 zemac technologies
📍 Bengaluru