29 Aug
|
Weekday AI
|
Bengaluru
29 Aug
Weekday AI
Bengaluru
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Experience: 4+ yrs
Location: Bengaluru, Karnataka, Mumbai, Maharashtra, India
Job Type: Full-time
We are looking for an experienced Key Account Manager to manage and grow strategic banking relationships across Bengaluru and Mumbai. The role is ideal for a commercially driven skilled with strong expertise in key account relationship building, account management, and the banking domain.
You will be responsible for developing long-term relationships with key banking clients, understanding their business needs, driving account growth, and ensuring a high level of client satisfaction. The ideal candidate will combine strong relationship-management capabilities with business acumen and a deep understanding of banking clients and their requirements.
Requirements
Key Responsibilities
- Own and manage relationships with key accounts within the banking and financial services sector.
- Develop strong,
long-term relationships with senior stakeholders and key decision-makers at client organisations.
- Understand client business objectives, operational challenges, and evolving requirements.
- Act as the primary point of contact for assigned strategic accounts and ensure effective communication.
- Develop and execute account management plans to drive retention, engagement, and revenue growth.
- Identify opportunities for upselling, cross-selling, and expanding existing client relationships.
- Conduct regular account reviews and business discussions with key banking clients.
- Coordinate with internal sales, product, operations, technology, and support teams to address client requirements.
- Ensure timely resolution of client concerns, escalations, and service-related issues.
- Track account performance, revenue, engagement, pipeline, and customer satisfaction metrics.
- Maintain accurate account plans, client information, meeting records, and sales forecasts.
- Monit
📌 Key Account Manager (Bengaluru)
🏢 Weekday AI
📍 Bengaluru