29 Aug
|
Zell Education
|
Mumbai
29 Aug
Zell Education
Mumbai
Student Experience:
Mentor & counsel students (study plans, roadmaps, check-ins).
Support via WhatsApp, calls, & doubt sessions.
Arrange tests/mocks, track performance, and maintain data & reports. Resolve issues (refunds, dissatisfaction, quality) proactively & promptly.
Content: Define Zell Way learning outcomes, concepts, and curriculum framework.
Partner with faculty to deliver high-quality instruction and step in for replacements.
Produce LMS and YouTube content to enhance learning and brand presence.
Lead demo sessions and support cross-functional content development.
Faculty Management:
Manage and align with faculty expectations and roles.
Monitor and ensure quality control of sessions (manual + automated checks).
Support in sourcing, onboarding, and training recent faculty.
📌 Subject Matter Expert (Mumbai)
🏢 Zell Education
📍 Mumbai