Why Work at WSA? Learning and Growth We are a learning organization by design. Staying ahead of the technology curve is our core DNA.This will ensure you learn and grow as a part of this journey. If you are an individual who is keen to learn new things, WSA is the right place for you.

Work Culture

Trust and respect for individuals is one of our core values. Being part of WSA, you will have a highly productive work setting with very high accountability. Individuals get complete ownership tied up with rewards and recognition. Make an Impact Making a fresher to get a job or mentor a senior industry professional – YOUR work will make a positive IMPACT. This very nature will challenge your leadership and mentoring abilities, thereby striving to achieve your true potential.

Student Success Manager (SS002)

Job profile: The role of the student success manager is to play the role of the coach by motivating students. This would involve regular interaction, information sharing, motivating and coaching them for higher performance. This role would play a critical role by acting as a bridge between technical mentors and placement team. The overall goal is to improve placement conversions by motivating students.

EXPERIENCE:

- 4+ years of experience

EDUCATIONAL QUALIFICATION:

- Any degree

RESPONSIBILITIES:

- Regularly interact with students from various batches on as 1:1 or smaller groups.



Share their performance data and constantly motivate them to work on gap areas.
- Motivate the performing students to do better, Understand and identify the root cause and improvement areas of students who requires to perform better, empathize with them and share individual performance plan
- Work internally with technical mentors and placement teams to address student concerns and ensure they are closed on time.
- Conduct periodic student satisfaction surveys and own execution of improvement actions.
- Handle student /parent escalations in a professional manner by bringing them to closure promptly.
- Ensure placement conversions are improved across batches by improving student activity completion in terms of attendance, assignments and projects

JOB SKILL REQUIREMENTS:

- Excellent background in People Skills
- Excellent written and oral communication skills
- Dynamic and go-getter mentality to get things done on time
- Ability to motivate students by building engagement and trust
- Handle daily activities of student co-ordinators and ensure day-to-day student support activities are handled on time.
- Previous experience in handling students in Academia / Counseling / Recruitment industry would be a plus
- Proficiency in usage of various office applications (Word, Excel, PowerPoint)

📌 Student Success Manager (Bengaluru)
🏢 Webstack Academy - WSA
📍 Bengaluru