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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

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This is a 24x7 support role requiring proactive system monitoring, incident response, and adherence to ITIL-based Incident, Problem, and Change Management processes. Exposure to AWS, TeamCity, and network fundamentals will be considered an added advantage.
- Monitoring & Incident Management:




- Act as a SolarWinds Administrator responsible for platform operations, configuration, and monitoring using NPM, SAM, NCM, UNDP, IPAM, and other modules.
- Manage Solarwinds Application patching.
- Design, tune, and manage SolarWinds alerts/Reports, thresholds, and notification policies.
- Monitor end-to-end infrastructure health via SolarWinds dashboards, reports, and real-time views.
- Perform first-line triage on SolarWinds alerts and take corrective actions to restore services.
- Manage incident lifecycle following ITIL Incident Management practices.
- Use Splunk for log analysis, event correlation, and troubleshooting.
- Identify recurring issues and support Problem Management investigations.

Server & OS Administration:
- Monitor Windows and Linux server health using SolarWinds SAM templates and custom monitors.
- Perform first-level troubleshooting, including service restart

📌 Senior Cloud Monitoring Administrator (Pune)
🏢 ZS
📍 Pune