Customer Relationship Executive (Ahmedabad)

Customer Relationship Executive (Ahmedabad)

29 Aug
|
Jaynik Eduserve Private
|
Ahmedabad

29 Aug

Jaynik Eduserve Private

Ahmedabad

Company Description Studentink is a SaaS-based platform focused on transforming academia and simplifying institutional management. Its solutions help educational institutions automate complex administrative functions and enable 360-degree real-time reporting for all stakeholders. By improving transparency and efficiency, Studentink supports better decision-making across campuses. The platform’s extensible system allows partners to integrate and enrich teaching and learning journeys for both academia and students. Team members at Studentink contribute to building tools that directly impact how education is delivered and managed.

What is position all about
- You already know how to build trust slowly.That is the entire foundation of this role. We do not push products on the first call. We listen, solve problems, and earn the right to sell.
- You are comfortable with rejection.Not every call converts. But with a consistent cadence of 20 to 40 days between calls, the relationship compounds over time.
- You know how to explain value in straightforward terms.Our software handles billing,



payroll, HR, and more. You will learn the product and explain how it saves time and money in plain Gujarati.
- You are self-motivated.This role is about managing your own call cadence, following up consistently, and not needing to be chased.
- Prior experience in the education technology sector or academic administration is an advantage.
- Prior experience of working in Insurance or investment advisory to customers is key

What will you do daily
- Call customers on a structured scheduleevery 20 to 40 days to check in, build the relationship, and understand their needs.
- For new customers:find out if they are using the software, log any issues they have, and book a 10-day follow-up call to confirm issues are resolved.
- For inactive customers:use a consultative approach to understand what is stopping them and build a concrete action plan to get them started.
- Once trust is built:introduce add-on

📌 Customer Relationship Executive (Ahmedabad)
🏢 Jaynik Eduserve Private
📍 Ahmedabad

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