Role Summary

The Store In-Charge is responsible for the smooth day-to-day operations of the store, including board game inventory, kitchen coordination, stock management, staff supervision, and customer experience. The role ensures that both the gaming and café areas operate efficiently and maintain high service standards.

Key Responsibilities1. Store Operations
- Oversee daily store operations and ensure smooth functioning.
- Handle operational issues and coordinate timely resolutions.
- Coordinate with vendors and service providers as required.
- Ensure the store is clean, organized, and ready for customers.

2. Board Game Inventory Oversight
- Oversee board game inventory management carried out by the Game Masters.
- Ensure regular game component checks are completed as per schedule.
- Verify that games are complete, clean, organized, and ready for customer use.
- Review and track reports of missing or damaged components.
- Coordinate replacement or repair of missing game pieces when required.
- Ensure inventory records are maintained accurately and updated regularly.

3.



Kitchen Inventory Oversight
- Oversee kitchen inventory management carried out by the kitchen team.
- Ensure regular stock checks of ingredients, disposables, and supplies are completed.
- Monitor stock levels and ensure timely replenishment to prevent shortages.
- Review inventory records and stock reports for accuracy.
- Monitor stock usage and support measures to reduce wastage.
- Ensure kitchen storage areas are organized and hygiene standards are being followed.

4. Staff Attendance & Team Coordination
- Record and monitor attendance of all store and kitchen staff.
- Track punctuality, shift adherence, and daily responsibilities.
- Support team members in completing assigned tasks.
- Escalate attendance, discipline, or performance concerns when required.

5. Customer Experience
- Ensure customers receive excellent service and support.
- Address customer concerns and operational issues pro

📌 Store In-charge (Coimbatore)
🏢 Play Theory
📍 Coimbatore