Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Optum Oracle Health EHR Services team is building an creative, comprehensive EHR services capability using the collective expertise of our clinical, consulting, delivery, technology, and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care.





Primary Responsibilities:
- Ability to triage and resolve incidents logged by end users such as billing edits, claim rejects, missing charges, duplicate charges, remit posting exceptions.
- Work queues and pre-bill edit resolution; re-bill and re-file workflows.
- Validate and support charge capture across clinical areas; troubleshoot missing/incorrect charge events.
- Perform routine charge master updates in coordination with required teams.
- Monitor batch jobs and revenue extracts; collaborate with clearinghouse/EDI teams for claim rejections.
- Run standard reports (e.g., aging, denial categories); basic root-cause trend analysis.
- Support UAT for minor enhancements, build migrations, and month-end cycles.
- Partner with Core/Integration on HL7 DFT/ADT issues impacting billing.
- Own and manage Tier 2 support tickets through resolution, including root cause analysis and documentation of fi

📌 Advisory Consultant (Hyderabad)
🏢 UnitedHealth Group
📍 Hyderabad