Role Overview

We are looking for an experienced Store Manager to run day-to-day store operations and deliver a premium in-store experience.

We prefer candidates with a background in FMCG, premium, or luxury retail, comfortable with high service standards and disciplined store execution.

Key Responsibilities

Store Operations & P&L;

- Own end-to-end store operations - opening/closing, stock availability, hygiene, and compliance.
- Own the store's P&L; - driving sales, controlling costs (shrinkage, wastage, manpower), and improving profitability.
- Ensure smooth POS operations and accurate billing/cash management.

Team & Customer Experience

- Lead, train, and manage the store team (Asst. Manager, VM/CX, Associates, Cashiers, Backstore staff).
- Ensure the store consistently meets visual merchandising and customer experience standards.




- Handle customer escalations and ensure high service quality on the floor.

Inventory & Coordination

- Coordinate with the mother DC/warehouse for stock replenishment and indenting.
- Monitor stock accuracy, minimize wastage, and manage inventory audits.

What We Are Looking For

- 5-7 years of experience in retail store management, ideally in FMCG, premium, or luxury retail.
- Hands-on experience with POS systems and merchandising; exposure to warehouse/stock operations is a plus.
- Solid people management and customer service orientation.
- Comfortable owning store-level P&L; and operational metrics.
- Willingness to work store hours, including weekends.

Pay: ₹50,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Store Manager (Gurugram)
🏢 Emriom
📍 Gurugram