Grow Your Staff is looking for a Startup Operations Specialist for a US-based professional licensing company that helps mental health professionals navigate licensing requirements and applications. This is a full-time remote position.

The role will have excellent growth opportunities. You will be working directly with the team based in the USA.

Experience required:

3-6 years

Time:

5:30 pm - 2:30 am IST (Monday-Friday)

CTC:

INR 8-12 LPA

Location:

Remote

Type of employment:

Full-time

Responsibilities:

- Support day-to-day business operations across licensing fulfillment, client communication, workflow management, marketing, and administration
- Learn professional licensing processes and assist with tracking applications, documentation, deadlines, and client deliverables
- Maintain and improve internal workflows, operating procedures, trackers, and business systems
- Communicate professionally with clients, licensing boards, and internal team members to obtain information and provide timely updates
- Learn, configure, and manage software platforms used for licensing, customer management, communication, and project tracking
- Set up and maintain automations using CRM, email marketing, outbound email, and workflow automation platforms
- Manage email and outbound campaigns, including contact lists, campaign setup, scheduling,



monitoring, and follow-ups
- Coordinate multiple projects and priorities while ensuring tasks are completed accurately and on time
- Identify operational gaps, recommend practical improvements, and assist with implementing recent processes and tools
- Support cross-functional projects and take ownership of additional responsibilities as the company grows

Qualifications:

- Bachelor’s degree in Business, Operations, Management, Marketing, or a related field
- 3+ years of experience in startup operations, business operations, project coordination, or a similar cross-functional role
- Excellent written and spoken English with strong client communication skills
- Experience working in a startup or other fast-moving business environment
- Comfortable using AI tools, CRMs, automation platforms, email marketing tools, and other business software
- Strong organizational and project management skills with the ability to manage changing priorities
- Resourceful and proactive, with sound judgment and strong problem-solving abilities
- Able to work independently, collaborate effectively, and take ownership of assigned work
- Willingness to learn professional licensing processes and support licensing fulfillment

📌 Startup Operations Specialist (Hyderabad)
🏢 Grow Your Staff
📍 Hyderabad