Lead SRE / Platform Engineer - APP/PROD Support:
Job Summary / About the Role:
Key Responsibilities:
- Own end-to-end platform reliability strategy for availability, resilience, latency, and operational efficiency across the support organization.:
- Serve as the final technical escalation and decision-making authority for high-severity/complex incidents, driving resolution and post-incident reliability improvements.:
- Provide technical leadership and mentoring to Tier 2 and Tier 3 engineers, including skill development, code/config review, and troubleshooting coaching.:
- Drive DevOps and automation strategy including Golden Image improvements and support automation use cases across teams.:
- Define and enforce GitHub Actions pipelines and CI/CD reliability standards platform-wide.:
- Lead JFROG Helm chart automation and JFROG images/ACR migration initiatives.:
- Own microservices deployment enablement strategy and platform/tooling upgrade roadmap.:
- Own and govern monitoring, alerting, observability, and logging stack architecture:
Prometheus, AlertManager, Grafana,



Azure Monitor, Thanos, OpenSearch, FluentBit, and related tools.:
- Own health-check framework strategy including Airflow health-check requirements.:
- Partner with architecture and delivery leadership on reliability, scalability, and platform evolution decisions.:
- Own cloud infrastructure governance: creation, maintenance, access controls, and policy enforcement.:
- Own capacity planning, DR planning/exercises, and platform best-practice documentation sign-off.:
- Own cost management governance, role enforcement, and license management decisions.:
- Set and maintain SOP standards for alerts and incident patterns across Tier 1-3.:
Required Qualifications / Must-Have Skills:
- 10+ years of experience in SRE, platform engineering, DevOps, or advanced production support roles, including demonstrated technical leadership.:
- Proven experience mentoring or technically leading engineers, with the ability

📌 Lead Sre (Hyderabad)
🏢 At&T
📍 Hyderabad