RHEL8 OS and WebSphere 9.x, WebLogic 12c, Tomcat 10, Apache 2.4.57
Job Overview:
The Middleware Hosting L3 Support Analyst is a high level role responsible for assisting with Middleware Hosting support, including the following
Middleware Products: WebSphere ND, IBM Liberty, Oracle WebLogic, Tomcat, Apache, IBM HTTP Server, Oracle HTTP Server, NGNIX, and Nodejs.
independently but can also be a team player.
Responsibilities:
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup,
regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Acts as SME to senior stakeholders and /or other team members
Build Middleware infrastructure using Citi's Automation tools
Keep projects up to date with current patching
Major Incident Resolution
Assist in Load Balancing and Firewall setups
Create complex project plans, perform impact analyses solve/work high impact problems/projects,
and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and documentation to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices.
Contribute to technical direction and strategic decisions.
Exercise independence of judgement and autonomy
Adhere to Citi's policies and procedures
Work on rotating 24/7 on-call support
Qualifications:
6+ years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Experience with at least 2 of following Application Server: IBM Web
📌 Systems Integration Advisor (Chennai)
🏢 NTT
📍 Chennai