What is the job?

As a Room Attendant - you’ll make sure our rooms are always ‘fresh and welcoming’ for our guests after a busy day at work - creating a heaven for them to escape and relax in - or get a bit of last-minute work done.

Your day to day
- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
- Be organized - keep on top of supplies and amenities and always try to minimize waste
- Reunite items with owners - and log any lost and found property
- Look smart - wear your uniform with pride
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping




- Report, turn in, and/or log all lost and found items according to established procedures
- Clean and service guest rooms, including making beds, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms.
- You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Be organised - keep on top of supplies and amenities and always try to minimise waste
- Replace linens and towels as per hotel standards.
- Maintain cleanliness in public areas, including lobbies, hallways, elevators, and restrooms.
- Ensure high-traffic areas are kept tidy throughout the day.
- Reunite items with owners - and log any lost and found property
- Report any maintenance issues or safety hazards to the supervisor.
- Monitor and control

📌 Housekeeping Guest Service Associate (Kolkata)
🏢 Holiday Inn Express
📍 Kolkata