Job Title: Design Application Engineer
Location: Nashik
Experience: 1-5 years
Qualification: B.E / B.Tech or M.E / M.Tech in Mechanical or related engineering field
Employment Type: Full-Time

This role requires travel as and when required (within Nashik)

About the Company

Panshul Technologies LLP is an Authorized SOLIDWORKS Reseller for the Mumbai, Thane, and Navi Mumbai regions. Established in 2016, we are a leading provider of engineering IT solutions, specializing in 3D CAD design, simulation and analysis, product data management, and technical documentation. As a Value-Added Reseller (VAR) for SOLIDWORKS, we are committed to delivering value-driven, high-quality engineering solutions to our clients, backed by expert technical support.

Job Overview

This role involves delivering exceptional post-sales technical assistance, conducting product trainings, resolving complex software-related issues, and supporting the successful adoption and usage of SOLIDWORKS and its ecosystem by our clients. You will serve as a critical link between the customer, internal teams,



and Dassault Systèmes to ensure client success and satisfaction.

Key Responsibilities

1. Post-Sales Technical Support & Troubleshooting
- Deliver prompt and effective technical assistance to customers using SOLIDWORKS and related solutions (e.g., Simulation, PDM, 3DEXPERIENCE).
- Diagnose and resolve technical issues related to installation, activation, licensing, modeling errors, performance, and software configuration.
- Maintain detailed documentation of customer cases, solutions, and feedback in internal systems and Dassault Systèmes’ SR portal.
- Engage with Dassault Systèmes support to escalate complex issues and follow through to resolution.

2. In office Customer Support & Implementation
- Visit client locations for installation, system setup, hardware/software validation, and post-installation troubleshooting.
- Support the deployment and configuration of SOLIDWORKS products and add-ons.
- Ensu

📌 Design Application Engineer (Nashik)
🏢 Panshul Technologies
📍 Nashik