Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Explain products/services and address customer queries.
- Generate leads and schedule appointments, if required.
- Maintain accurate records of calls and customer interactions.
- Follow up with interested customers to close sales or achieve desired outcomes.
- Meet daily/weekly/monthly calling and performance targets.
Requirements:
- 0-2 years of experience in telecalling, telesales, or customer service.
- Excellent communication skills in English and Hindi (additional languages are a plus).
- Basic computer knowledge and familiarity with MS Office.
- Good persuasion and negotiation skills.
- Positive attitude and ability to work in a target-driven setting.