29 Aug
|
SriSattva Group
|
Nungambakkam
29 Aug
SriSattva Group
Nungambakkam
Position: Telecalling Executive
Company: Srisattva Group
Location: Chennai
Experience: Fresher to 2 Years
Salary: ₹15,000 - ₹20,000 per month (Based on Experience & Performance)
Employment Type: Full-Time
About Srisattva Group
Srisattva Group is a leading Business Consulting and Technology Solutions company specializing in Zoho ERP/CRM Implementation, Business Process Automation, Accounting & Compliance and Digital Transformation Services. As an Authorized Zoho Partner, we help startups, SMEs, and enterprises improve their business processes through innovative technology solutions.
We are looking for an energetic and customer-oriented Telecalling Executive to support our business development and customer engagement initiatives.
Role Summary
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle inbound customer enquiries professionally.
- Generate and qualify leads for the Sales team.
- Schedule meetings, product demonstrations, and follow-up calls.
- Explain the company's software solutions and business services to prospective clients.
- Maintain regular follow-ups with leads and customers.
- Update customer interactions and lead status in the CRM.
- Coordinate with the Sales and Marketing teams for lead conversion.
- Maintain daily call reports and activity trackers.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Build and maintain positive customer relationships.
Required Skills:
- Excellent verbal communication skills in English and Tamil. Knowledge of Hindi will be an added advantage.
- Good telephone etiquette and customer handling skills.
- Strong interpersonal and relationship-building abilities.
- Basic negotiation and persuasion skills.
- Ability to work in a target-driven workplace.
- Positive attitude with a willingness to learn.
Technical Knowledge
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience with CRM software such as Zoho CRM or Zoho Bigin is an
📌 Tele Calling Executive (Nungambakkam)
🏢 SriSattva Group
📍 Nungambakkam