Joining ETS Governance & Control means helping protect American Express customers and company through integrated, intelligence-driven technology risk and control management. Operating at the intersection of technology, governance, and risk, the team partners across the enterprise to modernize the foundation, advance risk intelligence, demonstrate trust at scale, and reduce material risk—enabling innovation with the right controls in place.

By building simplified, consistent frameworks and embedding continuous assurance, ETS Governance & Control enhances transparency, accountability, and sustainable risk reduction. The work is about empowering confident decisions, accelerating responsible delivery, and ensuring controls evolve with the business to strengthen trust and reduce enterprise risk at scale.

Role Description

ETS Control Management is responsible for identifying, assessing, mitigating, monitoring & reporting risk across business and technology processes as part of the first line of defense. The team ensures adherence to regulatory standards, American Express policies,



and strengthens business resilience through robust control management practices.

This role focuses on embedding solid Control Testing & Operational Risk within BU processes for Enterprise Technology Services. The role emphasizes control effectiveness, independent validation, and risk-based monitoring, while partnering closely with Technology stakeholders, Operational Risk Management, Enterprise Control Management, Internal Audit Group, etc.

Required Qualifications
- 3+ years of experience with control testing activities, including test of design and effectiveness
- Support QA and testing programs to ensure adherence to regulatory and internal standards
- Help identify high-risk areas for focused testing and intervention
- Support control monitoring activities, including analysis of operational risk trends, issues, and events
- Support development and maintenance of risk dashboards, Key Con

📌 Senior Analyst-control Management (Bengaluru)
🏢 American Express
📍 Bengaluru