Head of Operations — Food Manufacturing & Export Company

Location: India, Lucknow, Amausi
Reports To: Partner
Employment Type: Full time

Job Summary

Key Responsibilities

Manufacturing & Plant Operations
- Oversee daily operations of the honey processing, filtration, blending, and packaging facility to meet production targets, quality standards, and delivery timelines.
- Drive plant efficiency, capacity planning, yield optimization, and cost control across raw material usage, labor, and utilities.
- Implement and maintain preventive maintenance programs for processing and packaging equipment to minimize downtime.
- Lead continuous improvement initiatives (lean manufacturing, 5S, Kaizen) to improve throughput and reduce waste.

Quality & Food Safety
- Ensure compliance with FSSAI, HACCP, ISO 22000, and relevant export-market food safety standards (FDA, etc.).
- Maintain honey purity, adulteration testing, and traceability protocols from source to shipment.
- Lead internal and third-party audits, and manage certifications required by international buyers.




- Investigate and resolve quality complaints, non-conformances, and customer claims.

Supply Chain & Procurement
- Manage raw honey sourcing from beekeepers/suppliers across regions, ensuring consistent supply, quality, and pricing.
- Oversee inventory planning for raw materials, packaging supplies, and finished goods.
- Negotiate with vendors, freight forwarders, and packaging suppliers to control costs.

Exports & Compliance
- Coordinate with freight forwarders, CHA (customs house agents), and shipping lines to ensure on-time container/pallet shipments.
- Manage retailer-specific shipping and labeling requirements for export customers.

Team & People Management
- Build, lead, and mentor a cross-functional operations team including production, quality, warehouse, and export staff.
- Set performance goals, manage staffing/shift planning, and foster a strong safety culture on the plant floor.
- Coordinate with sale

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