CRM Executive (Andheri East)

CRM Executive (Andheri East)

29 Aug
|
Builder at Andheri East, Mumbai
|
Andheri East

29 Aug

Builder at Andheri East, Mumbai

Andheri East

About Us
We are one of Mumbai's most respected real estate developers, built on the values of Passion, Perfection, and Perseverance.

Since 1985, we have delivered landmark residential, commercial, retail, and hospitality projects with a strong focus on design excellence, quality, and timely delivery. From developing 14,000 sq. ft. to over 4.5 million sq. ft. of saleable space, our journey reflects steady growth and a commitment to creating exceptional spaces.

Key Responsibilities

Client Relationship Management:
Building lasting relationships, providing customer support, and addressing client inquiries and concerns throughout the entire sales and post-sales lifecycle.
- Lead and Property Management:
Tracking leads, managing listings, and utilizing the CRM software to organize client and property data.
- Process Facilitation:
Coordinating with clients, vendors, and other departments to manage property transactions, payments, loan processing, and fit-out processes.
- Post-Sales Support:
Handling client queries, complaints, and providing assistance with property handovers, fit-outs,



and after-sales services.
- CRM System Management:
Utilizing CRM software for data accuracy, smooth workflows, and generating reports on client interactions and sales performance.
- Team Collaboration and Training:
Working with sales, marketing, and other teams to ensure CRM strategies align with business goals and training staff on customer service standards.

Required Skills and Experience
- Communication:
Robust verbal and written communication skills to interact with clients, team members, and stakeholders.
- Organizational Skills:
Excellent ability to manage multiple tasks, prioritize effectively, and maintain meticulous records.
- Analytical Skills:
Ability to analyze data from the CRM to identify trends, generate insights, and improve customer experiences.
- Technical Proficiency:
Familiarity with real estate CRM software, MS Office, and other relevant tools.
- Industry Knowledge:

📌 CRM Executive (Andheri East)
🏢 Builder at Andheri East, Mumbai
📍 Andheri East

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