Key Responsibilities
- Greet guests warmly and provide excellent customer service.
- Generate accurate bills using the POS system.
- Handle cash, UPI, card, and other digital payment transactions.
- Maintain the cash counter and ensure accurate cash reconciliation at the end of each shift.
- Issue receipts and process refunds or cancellations as per company policy.
- Coordinate with the service and kitchen teams to ensure smooth order processing.
- Maintain cleanliness and organization of the cashier counter.
- Answer customer inquiries regarding bills and payment methods.
- Report any billing discrepancies or system issues to the Restaurant Manager.
- Follow company policies on cash handling, security, and confidentiality.
Requirements:
- Minimum 1-3 years of experience as a Cashier, preferably in a restaurant or hospitality industry.
- Knowledge of POS billing systems and basic computer skills.
- Good mathematical and cash-handling skills.
- Strong communication and customer service skills.
- Ability to work in rotational shifts, weekends, and public holidays.
- Basic knowledge of MS Excel is an added advantage.
Skills Required:
- POS Billing
- Cash Handling
- Customer Service
- Communication Skills
- Attention to Detail
- Time Management
- Basic Computer Knowledge
- Problem Solving