Chat Support Executive

Location: Panchkula
Experience: 6 Months - 1.5 Years

Job Type: Full-Time

Key Responsibilities
- Respond to customer queries via chat in a timely and professional manner.
- Provide accurate information and effective resolutions.
- Handle multiple chat conversations simultaneously.
- Ensure high customer satisfaction and service quality.
- Escalate unresolved issues to the appropriate team.
- Maintain records of customer interactions.
- Meet daily productivity and quality targets.
- Follow company policies and standard operating procedures.

Requirements:
- 6 Months - 1.5 Years of Chat Support experience.
- Prior Chat Support experience is mandatory.




- Excellent written English communication skills.
- Good typing speed and accuracy.
- Strong multitasking and problem-solving skills.
- Basic computer knowledge; familiarity with CRM tools is an advantage.
- Graduate in any discipline.
- Immediate Joiners Preferred.

Advantages
- Competitive salary package.
- Career growth opportunities.
- Professional work environment.
- Learning and development opportunities.

Work Location: Panchkula

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Chat Support Executive (Panchkula)
🏢 TGS The Global Skills
📍 Panchkula