Req ID: 382655

We are currently seeking a ServiceNow - Technical Consultant - AI Control Tower to join our team in Remote, Delhi (IN-DL), India (IN).

Senior ServiceNow Technical Consultant

Location:
Remote / On-site (as required)

Job Type:
Full-Time

About the Role:
We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities:
- Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
- Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
- Provide technical leadership and mentorship to junior consultants and developers.
- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
- Conduct code reviews, performance tuning,



and ensure adherence to security and compliance standards.
- Stay current with ServiceNow releases and proactively recommend platform enhancements.
- Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 7+ years of hands-on experience with ServiceNow platform development and administration.
- Proven track record of successful ServiceNow implementations in enterprise environments.

Certifications (Required/Preferred):
- Required:
- Junior - CSA and at least 1 CIS-(any) and CAD
- Intermediate - CSA and at least 2 CIS-(any) and CAD
- Senior - CAS and at least 3 CIS(Any) and CAD

Skills Competencies:
- Solid understanding of ServiceNow architecture and data model.
- Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
- Experience with Agile

📌 Servicenow - Technical Consultant - Ai Control Tower (Delhi)
🏢 NTT
📍 Delhi