Company Description:
NEC Software Solutions (India) Private Limited is based in Mumbai (Worli & Airoli) and
- Bangalore with an employee strength of 1300+. It is one of the foremost providers of end
to-end IT services across various sectors. We work with diverse industry verticals which
- include publishing, media, financial services, retail, healthcare and technology companies
- around the world. Our customers range from two-person startups to $bn listed companies.
We have more than 30 years of experience in providing end to end IT services across the
- globe and have earned a reputation for delighting our customers by consistently surpassing
- expectations and helping them deliver robust, market-ready software products that meet
- the highest standards of engineering and user experience. Supported by more than 1300
- exceptionally talented manpower, we are a hub for offshore support and technology
- services.
We are hiring for Software Engineer - CRM Support
Experience: 2-4 years
Location: Mumbai (Worli)
Shift: UK Shift (starting at 11:00 AM; 8.5 working hours)
Please share immediate joiner with the cost.
- We are seeking a highly capable individual with strong technical troubleshooting skills, able to quickly diagnose and resolve complex system and process issues within a CRM-driven environment.
- The role demands the ability to rapidly learn and absorb complex business processes, understanding both system functionality and how it supports organisational operations.
- You must be confident operating in a customer-facing capacity, with excellent communication skills to clearly articulate technical concepts to non-technical stakeholders and manage expectations effectively in a rapid-paced environment.
- A key requirement is the ability to problem-solve independently and collaboratively, making sound decisions under pressure while ensuring alignment with agreed SLAs. This includes knowing when to escalate issues appropriately to third parties or management, ens
📌 CRM Support (Mumbai)
🏢 NECSWS
📍 Mumbai
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