Job Summary

Key Responsibilities
- Make outbound calls to parents who have submitted admission inquiries.
- Handle inbound calls and provide accurate information about the school's programs, facilities, fee structure, and admission process.
- Follow up with prospective parents to encourage admissions and answer their queries.
- Schedule campus visits, counseling sessions, and admission interviews.
- Maintain and update inquiry records in the school's database or CRM.
- Send reminders regarding admission deadlines, school events, and document submissions.
- Coordinate with the admissions and administrative teams to ensure a smooth admission process.
- Prepare daily, weekly, and monthly call reports.
- Maintain professionalism and confidentiality while interacting with parents and students.
- Achieve assigned admission follow-up and conversion targets.

Required Qualifications
- Bachelor's degree in any discipline.
- 1 years of experience in telecalling, customer service, admissions, or a similar role (freshers with excellent communication skills may also apply).
- Experience with CRM software is an added advantage.

Pay: From ₹25,000.00 per month

Work Location: In person

📌 School Telecaller (Rohini)
🏢 MAXFORT SCHOOL, Rohini
📍 Rohini