OPD Head (Out-Patient Department)

Location: Vadodara, Gujarat
Leading Cardiac Care Hospital

Job Type: Full-time

About the Role

Key Responsibilities
- Oversee the day-to-day operations of the Out-Patient Department (OPD).
- Ensure seamless patient registration, consultation scheduling, and appointment management.
- Coordinate with consultants, nursing staff, diagnostic departments, and support services for efficient patient care.
- Monitor patient waiting times and implement measures to improve operational efficiency.
- Handle patient queries, feedback, and grievances professionally to ensure a high level of patient satisfaction.
- Supervise and guide OPD coordinators, front office executives, and support staff.
- Maintain departmental records, reports, and operational documentation.
- Ensure compliance with hospital policies, quality standards, and service protocols.
- Analyse OPD performance indicators and recommend process improvements.
- Support hospital management in enhancing patient experience and achieving departmental goals.

Eligibility Criteria




- Graduate in any discipline.
- Minimum 2 years of experience as an OPD Head or in a similar leadership role in a hospital.
- Strong understanding of OPD operations, patient flow management, and healthcare service delivery.
- Excellent verbal and written communication skills.:
- Fluency in English is mandatory.:
- Strong leadership, organisational, and problem-solving abilities.
- Excellent interpersonal and patient relationship management skills.
- Proficiency in MS Office and Hospital Management Software will be an added advantage.

What We Offer
- Market-competitive salary package.
- Opportunity to work with a leading cardiac care hospital.
- Professional and collaborative work environment.
- Career growth and leadership opportunities.
- Exposure to a patient-centric and quality-driven healthcare organisation.

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Opd Head (Vadodara)
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