Sr. Executive - Pricing & Customer Service - Export (Navi Mumbai)

Sr. Executive - Pricing & Customer Service - Export (Navi Mumbai)

29 Aug
|
ABHYANSH SHIPPING SERVICES INDIA
|
Navi Mumbai

29 Aug

ABHYANSH SHIPPING SERVICES INDIA

Navi Mumbai

Job Summary The Export Pricing & Documentation Executive will be responsible for managing end-to-end export shipments by sea and air, including booking coordination, shipping line documentation, BL/SI processing, container tracking, pricing enquiries, freight rate analysis, billing coordination, customer communication, and coordination with overseas agents for DAP/DDP shipments.

5+ years experience required .

Key Roles & Responsibilities

1. Export Booking Management

- Submit recent shipment bookings with respective shipping lines.
- Coordinate with shipping lines for booking confirmations, schedules, vessel details, and cut-off dates.
- Ensure timely placement of bookings as per customer requirements.

1. BL Draft & Documentation

- Obtain BL drafts from customers and verify the details.
- Submit Shipping Instructions (SI) to respective shipping lines within stipulated timelines.
- Obtain the first BL print from shipping lines.
- Thoroughly check the first print for accuracy, including shipper, consignee, notify party, container details, cargo description, weight, packages, ports, and other relevant information.
- Coordinate corrections with customers and shipping lines.
- Submit the approved/final first print for issuance of the Final BL.

1. Container Tracking

- Track containers for all booked shipments.
- Monitor container movement, gate-in status, vessel schedules, transshipment, and shipment milestones.
- Update customers and internal teams regarding delays or changes in schedules.

1. Customer Reporting / DSR

- Maintain and update the Daily Status Report (DSR) as required.
- Provide accurate shipment status and documentation updates to customers.




- Ensure timely sharing of shipment milestones with relevant stakeholders.

1. Sea & Air Pricing and Documentation

- Handle the complete end-to-end process for Sea and Air Export Pricing & Documentation .
- Coordinate with customers, shipping lines, airlines, overseas agents, and internal departments.
- Ensure documentation and shipment activities are completed within agreed timelines.

1. Export Enquiries

- Handle customer enquiries related to Export Sea and Air shipments.
- Understand customer requirements and provide suitable freight options and quotations.
- Follow up on pending quotations and convert enquiries into confirmed shipments.

1. Freight Rate & Surcharge Analysis

- Analyse freight rates received from shipping lines, airlines, and vendors.
- Compare freight rates and applicable surcharges.
- Monitor changes in ocean/air freight rates, local charges, and other applicable surcharges.
- Ensure competitive and commercially viable pricing is offered to customers.

1. Billing Coordination

- Coordinate with the internal billing/accounts team for shipment-related billing.
- Ensure correct charges are captured and invoices are raised within timelines.
- Verify billing details against agreed quotations and applicable freight charges.
- Resolve billing discrepancies in coordination with internal departments and customers.

1. Overseas Agent Coordination – DAP/DDP Shipments

- Coordinate with overseas agents for DAP and DDP shipments.
- Obtain destination charges, delivery requirements, customs-related information, and other applicable costs.
- Coordinate shipment details and delivery requirements with overseas agents.
- Ensure timely communication between customers, overseas agents, and internal teams.

📌 Sr. Executive - Pricing & Customer Service - Export (Navi Mumbai)
🏢 ABHYANSH SHIPPING SERVICES INDIA
📍 Navi Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: sr. executive - pricing & customer service - export (navi mumbai) / navi mumbai