Key ResponsibilitiesBusiness Development
- Identify and generate new business opportunities.
- Conduct market research to identify potential customers.
- Build and maintain a healthy sales pipeline.
- Generate leads through cold calling, referrals, field visits, and digital platforms.
Sales Activities
- Visit customers regularly to understand their business requirements.
- Present company products and solutions effectively.
- Prepare and submit quotations.
- Negotiate prices and close sales.
- Achieve monthly and annual sales targets.
Customer Relationship Management
- Develop long-term relationships with customers.
- Resolve customer queries and coordinate with internal teams.
- Ensure high customer satisfaction.
- Generate repeat business from existing customers.
Order Management
- Coordinate with dispatch, warehouse, accounts, and service teams.
- Track order status until successful delivery.
- Ensure timely payment follow-up and collection support.
Product Knowledge
- Develop solid knowledge of company products.
- Stay updated on competitors and market trends.
Reporting
- Maintain daily sales reports.
- Update CRM with customer interactions and follow-ups.
- Submit weekly and monthly sales performance reports.
- Share market intelligence and competitor information.