Key Responsibilities:
- Act as the primary point of contact between clients and the internal team.
- Understand client requirements and coordinate with content, design, video, and marketing teams.
- Manage and coordinate social media pages across platforms like Instagram, Facebook, LinkedIn, and other digital channels.
- Assist in planning social media calendars, content schedules, and campaign activities.
- Coordinate content approvals, revisions, and timely publishing of posts.
- Monitor social media performance and prepare basic reports/updates for clients.
- Track project timelines, deliverables, and ensure smooth execution.
- Coordinate client feedback and maintain explicit communication throughout projects.
- Support account management activities and build strong client relationships.
- Stay updated with social media trends, platform updates, and digital marketing practices.
Requirements:
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Basic knowledge of social media management and digital marketing.
- Ability to coordinate with creative teams and manage deadlines.
- Familiarity with Instagram, Facebook, LinkedIn, and social media insights.
Preferred Skills:
- Experience in an advertising/digital marketing agency is an advantage.
- Understanding of content creation, reels, campaigns, and social media trends.
- Client handling and project coordination experience.
Benefits:
- Paid sick time
Ability to commute/relocate:
- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)