Job Title: Senior Captain & Captain – F&B; Service
Location: Jubilee Hills, Hyderabad
Job Type: Full-Time
Job Summary
We are looking for an experienced and professional Senior Captain – F&B; Service to join our team. The candidate will be responsible for supervising service operations, ensuring excellent guest satisfaction, and supporting the Restaurant Manager in maintaining high service standards.
Key Responsibilities
- Supervise and coordinate the daily F&B; service operations.
- Ensure excellent guest service and handle guest requests professionally.
- Lead, guide, and support Captains, Stewards, and service team members.
- Ensure proper table setup, cleanliness, and service standards.
- Take food and beverage orders and ensure timely service.
- Handle guest complaints and resolve them professionally.
- Coordinate with the kitchen and bar for smooth service operations.
- Monitor staff grooming, discipline, attendance, and performance.
- Train junior team members on service standards and SOPs.
- Ensure proper knowledge of the menu, food, beverages, and promotions.
- Assist in opening and closing duties and shift handovers.
- Maintain hygiene and cleanliness standards in the restaurant.
Requirements
- Previous experience as a Senior Captain / Captain in a reputed restaurant, hotel, bar, or hospitality establishment.
- Strong communication and guest-handling skills.
- Good leadership and team management abilities.
- Positive knowledge of F&B; service standards.
- Professional grooming and presentation.
- Ability to work in rotational shifts.
Salary: As per experience and industry standards. Pay: ₹22,000.00 - ₹28,000.00 per month