Manager – Revenue Operations & Digital Transformation

Role Overview

We are looking for a Manager – Revenue Operations & Business Systems to drive
the transformation and continuous improvement of our Revenue Operations, Zoho
ecosystem, automation, and AI capabilities.
The role will own the simplification, optimization, and scalability of CRM,
Creator and Analytics applications, while identifying opportunities to automate
processes, build AI-powered solutions, and improve the overall technology
landscape supporting Revenue Operations.

Key Responsibilities

* Own and continuously improve the Zoho CRM, Creator and related ecosystem,
with a focus on simplification, scalability, data quality, and user
experience.

* Review existing CRM/Creator architecture and redesign processes, forms,
workflows, modules, and integrations where required.

* Build and enhance automation, workflows, APIs, custom functions and
integrations using tools such as Deluge and other technologies.

* Identify and build AI Agents, GenAI and intelligent automation use cases to




eliminate manual processes and improve productivity.

* Partner with business teams to understand pain points and convert them into
technology-led solutions.

* Drive integration across Zoho and other enterprise systems to create a
connected and efficient operating environment.

* Develop dashboards, reports, controls and data solutions to improve Revenue
Operations visibility and decision-making.

* Evaluate new Zoho and emerging technology capabilities and proactively
identify opportunities for improvement.

* Work closely with stakeholders and technology teams to drive implementation,
adoption and continuous improvement.

Experience & Skills

* 4–7 years of experience in Business Systems, Revenue Operations, Digital
Transformation, Automation, CRM, or similar roles.

* Solid hands-on experience with Zoho CRM / Zoho Creator or comparable
platforms.

* Positive understanding of CRM architecture, workflows, APIs, integrations a

📌 Manager – Revenue Operations (Mumbai)
🏢 JioStar
📍 Mumbai