Job Summary :

We are looking for an experienced ServiceNow Project Manager to lead end-to-end ServiceNow implementation projects. The role requires strong project management, stakeholder management, and experience working with global, offshore, and distributed delivery teams.

Key Responsibilities :

- Manage end-to-end ServiceNow implementation projects from initiation through delivery and closure.
- Own project planning, scheduling, budgeting, risk management, and delivery governance.
- Manage global and distributed offshore delivery teams.
- Coordinate with clients, business stakeholders, technical teams, and vendors.
- Track project milestones, dependencies, issues, risks, and deliverables.
- Ensure projects are delivered within scope, timeline, and budget.
- Drive project governance, status reporting, reviews, and stakeholder communication.




- Support ServiceNow implementations across ITSM, ITOM, CSM, and related modules.
- Follow ServiceNow SDLC and project management best practices.

Must-Have Skills :

- Solid experience in ServiceNow Project Management.
- Proven experience managing end-to-end ServiceNow implementations.
- Experience working with global, offshore, and distributed teams.
- Strong stakeholder and client management skills.
- Good understanding of ServiceNow ITSM, ITOM, and CSM.
- Strong knowledge of SDLC, Agile/Waterfall methodologies, risk and dependency management.
- PMP certification is preferred/required.
- Excellent communication, leadership, and problem-solving skills.

📌 ServiceNow Project Manager (India)
🏢 Job Delights
📍 India