ServiceNow CMDB, CSDM, Discovery, and Service Mapping.
CI Classes, IRE, CMDB Health, Data Reconciliation, Data Quality. MID Server, Discovery Schedules, Probes/Sensors, and Troubleshooting. Script Includes, Flow Designer, and REST/SOAP Integrations.
Required Candidate profile
Experience in CMDB Governance, Data Certification, Deduplication, and Production Support.
Positive understanding of ITOM and ITSM processes.