- ServiceNow CSM (Customer Service Management)
- Case Management
- Customer Service Portal
- Flow Designer
- Integrations (REST/SOAP)
- ServiceNow Platform Development
- JavaScript
Short JD: Looking for ServiceNow CSM professionals with 5-20 years of experience. Must have hands-on experience in Customer Service Management, Case Management, portal development, workflow automation, integrations, and ServiceNow platform customization. Robust stakeholder management and problem-solving skills are required. Locations: Bangalore, Hyderabad, Pune, Chennai, Mangalore, Chandigarh, Trivandrum, Bhubaneswar, Nagpur, Jaipur, Indore, Coimbatore, Noida, Mumbai, Kolkata