About the Role

We are looking for a strong Service & Technical Lead Manager who can take ownership of the company's existing service operations, site teams, client relationships and technical support to business development.

This is a leadership role, where the person will be responsible for planning, managing and improving service operations while building a solid technical and site team.

Key Responsibilities

- Lead and manage the complete Service & O&M; function at Site.
- Take overall responsibility for STP, ETP, WTP, RO, HPN Pump, plumbing works.
- Manage multiple client sites, site teams, technicians, supervisors and vendors.
- Ensure AMC/O&M;, preventive maintenance and breakdown services are delivered on time.
- Build strong relationships with clients and identify additional service/project opportunities.
- Visit sites to assess problems and provide practical technical solutions to client.
- Lead site surveys, technical assessment, BOQ, scope preparation and proposal support for the sales team.
- Guide the team for modification, upgradation, optimization and new installation projects.
- Plan manpower, resources, record of materials and service schedules at Site.
- Monitor team performance, service quality, project progress and client satisfaction.




- Develop SOPs, reporting systems and preventive maintenance practices to improve operations.
- Coordinate with management, clients, vendors and internal teams.
- Take ownership of major technical issues from problem identification to final resolution.

Candidate Profile
- 5–12 years of practical experience in water/wastewater, STP/ETP/WTP/RO/UF/ Plumbing/Pump Industry water related infrastructure services.
- Strong experience in O&M; / AMC / project execution / site management.
- Proven ability to manage multiple sites and teams.
- Strong client handling and communication skills.
- Good understanding of pumps, piping, treatment systems and basic electrical/automation.
- Experience in BOQ, estimation and technical proposal preparation.
- Strong problem-solving and decision-making ability.
- Willing to travel across Mumbai and nearby locations.
- Practical experience and leadership ability are more important than academic qualification.

Pay: ₹569,961.61 - ₹852,802.85 per year

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Service & Technical Lead Manager (Mumbai)
🏢 GREEN WATER APPLICATION PRIVATE
📍 Mumbai