We are looking for a Support Engineer I to join our Financial Reporting support
team. In this role, you will provide day-to-day technical support by
investigating and troubleshooting customer-reported issues and helping ensure
timely and effective resolution.

You will use a variety of troubleshooting methods, including reviewing
application logs, querying databases, analyzing data discrepancies, and
performing system-level validations. You will also document investigation
findings and resolutions, maintain accurate case records, and manage assigned
work based on priority, customer impact, and service-level commitments.

This role involves working closely with senior engineers and cross-functional
teams to resolve issues and provide a positive customer experience. You will
also contribute to knowledge documentation, help identify recurring issues and
trends, and support ongoing application maintenance and problem-management
activities.

Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care.



And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with versatile medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
[email protected] [[email protected]] or by
calling 1-(phone hidden)

📌 Support Engineer 1 (Bengaluru)
🏢 Oracle
📍 Bengaluru