About Ananttam Ananttam is a boutique ServiceNow implementation and consulting partner with consultants delivering across ITSM, ITOM, ITAM, GRC, SecOps, HRSD, CSM, and Now Assist/AI Agents. We work with enterprise clients across India and the Middle East, and support US-based ServiceNow partners through staff augmentation and managed services.

Position : Senior ServiceNow Developer

Experience: 5+ Years

Employment Type: Full-Time

Certification: ServiceNow Certified Application Developer (CAD) – Mandatory

About the Role

We are looking for an experienced and skilled Senior ServiceNow Developer with 5 + years of hands-on experience in ServiceNow development and implementation. The ideal candidate should have robust technical expertise in at least one or more ServiceNow modules , such as CSM, HRSD, ITAM, ITOM, GRC, SecOps, or SPM .

The candidate will be responsible for designing, developing, configuring, customizing, and maintaining ServiceNow solutions while working closely with business stakeholders, technical teams, and clients. Strong scripting knowledge, problem-solving abilities, and excellent communication skills are essential for this role.

Key Responsibilities

- Design, develop, configure, and customize ServiceNow applications and modules based on business requirements.
- Work on one or more ServiceNow modules such as CSM, HRSD, ITAM, ITOM, GRC, SecOps, or SPM .
- Develop and maintain business rules, client scripts, UI policies, UI actions, script includes, workflows/flows, notifications, ACLs, and integrations .
- Perform ServiceNow configuration, customization, troubleshooting, debugging, and performance optimization.
- Develop reusable and scalable solutions following ServiceNow best practices.
- Work with REST/SOAP APIs and third-party integrations as required.
- Collaborate with functional consultants, business analysts, clients, and other technical teams to understand requirements and deliver solutions.
- Participate in application upgrades, testing, deployment, and production support activities.




- Analyze technical issues and provide effective solutions within defined timelines.
- Maintain technical documentation related to configurations, customizations, integrations, and development activities.
- Stay updated with the latest ServiceNow platform capabilities, releases, and development best practices.

Required Skills & Qualifications :
- 5+ years of hands-on experience in ServiceNow development.
- Strong experience in at least one ServiceNow module: CSM, HRSD, ITAM, ITOM, GRC, SecOps, or SPM .
- ServiceNow Certified Application Developer (CAD) certification is mandatory.
- Strong knowledge of JavaScript and ServiceNow scripting .
- Hands-on experience with ServiceNow development and customization.
- Knowledge of Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Flow Designer, Workflows, and Notifications .
- Understanding of ServiceNow integrations and APIs.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills with the ability to interact effectively with clients and stakeholders.
- Ability to work independently as well as collaboratively in a team environment.
- Willingness and flexibility to work across different time zones based on project/client requirements.

Good to Have :
- Exposure to ServiceNow Now Assist and AI Agents .
- Knowledge of GenAI/AI capabilities within the ServiceNow platform .
- Experience with IntegrationHub, REST/SOAP integrations, and automated testing.
- Additional ServiceNow certifications such as CSA, CIS, or other module-specific certifications .
- Experience working in Agile/Scrum development environments.

What We Are Looking For : The ideal candidate is a technically strong ServiceNow professional who can translate business requirements into scalable solutions, take ownership of development activities, and effectively communicate with both technical and non-technical stakeholders. The candidate should demonstrate a learning mindset , adaptability to new ServiceNow technologies, and an interest in emerging capabilities such as Now Assist and AI Agents .

📌 Senior ServiceNow Developer (Pune)
🏢 Ananttam Digital
📍 Pune