1. Business Development

• Devise effective territory sales and marketing strategies.
- Professionally handle incoming requests from customers within defined territory.
- Generate new business leads or opportunities based on similar/existing solutions provided to customers.
- Thoroughly and effectively gather customer information.
- Maintain a balance between company policy and customer benefits.
- Continuously evaluate and identify opportunities to drive process improvements.
- Present products and services to prospective customers.
- Perform product demonstration.
- Active participation in tender.
- Early engagement with PSU & private customers for requirement.
- Achieving assigned territory business target.
- Implementing effective strategies to maximize profitability.
- Effectively handling customer negotiation to ensure maximum order value & profit with favorable T&C; to the organization.
- Payment follows up.

1. Customer Relationship

• Knowledge of Support/Communication etiquettes for general day-to-day client communication.




- Communicate with client for ongoing Issues / Product Trainings.
- Administer regular feedback from the customer for product improvement.
- Working with a team or individually to enhance customer experience and solve grievances.

3.Data Management
- Work on Supports in-house tasks like updating timesheet,

preparing Weekly Reports etc.
- Opportunity Follow up and Update in CRM System with accurate order closing details (e.g., time & amount).
- Prepare and submit reports weekly/monthly MIS reports to the

Regional Manager.
- Ensure accurate opportunity/customer details to be entered into the

CRM System.
1. Business Analysis

• Analyze data to find the most efficient sales methods.
- Discover sales opportunities through market research.
- Participate in industry or promotional events (e.g., trade shows) to cultivate customer relationships.
- Monitor competition within assigned region.

📌 Senior Sales Engineer (Gujarat)
🏢 SSM Infotech Solutions
📍 Gujarat